SHIPPING AND DELIVERY POLICY

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At Chocolate & Me (“Company”, “We”, “Us”), we are committed to delivering Your orders promptly and in the best possible condition.

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1. Delivery Timelines

• Orders are typically processed upon confirmation and delivery can be expected within 24–48 hours after the order is accepted.

• Delivery timelines are estimates only and may vary depending on courier availability, location, public holidays, or unforeseen circumstances.

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2. Shipping Responsibility

• The Company engages reputed courier and delivery partners to ensure timely and safe delivery of products.

• Once an order has been dispatched, the responsibility for delivery lies with the courier partner. However, We will provide reasonable support in case of delays or issues.

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3. Delivery Details

• Users are required to provide accurate and complete delivery details at the time of placing the order.

• The Company shall not be held liable for failed or delayed deliveries caused by incorrect or incomplete addresses, absence of the recipient, or other factors beyond Our reasonable control.

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4. Delivery Coverage

• Delivery is subject to the serviceability of the courier partner in the specified area. If delivery to a particular location is not possible, the Company reserves the right to cancel the order and initiate a refund.