Privacy Policy | Chocolate & Me

Chocolate & Me (“Company”, “We”, “Us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you access or use our Website www.chocolateandme.com (the “Website”) or interact with us through our platforms, including phone numbers and social media pages (collectively, the “Platform”).

By using our Platform, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may receive and store the following types of personal information when You place an order, contact us, or interact with our Platform:

Name
Phone number
E-mail address
Delivery/billing address
Credit card or debit card details
Bank/payment information
Any other details voluntarily provided by You

2. How We Use Your Information

Your personal information is collected and used for the following purposes:

To process, confirm, and deliver Your orders
To communicate order status, delivery updates, or respond to queries
To process payments securely
To improve our products, services, and user experience
To share promotional or marketing communications (only if You have consented)

3. Sharing of Information

We do not sell, rent, or trade Your personal information to third parties.
Information may be shared only with:
- Payment gateways and financial institutions (for payment processing)
- Courier/delivery partners (for shipping orders)
- Service providers strictly for Website operations or analytics
Such third parties are required to maintain confidentiality and use the data only for providing their services.

4. Data Security

We use reasonable technical and organizational measures to protect Your information against unauthorized access, loss, or misuse.
However, no method of electronic storage or transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Cookies & Tracking

Our Website may use cookies to enhance user experience, analyze trends, and personalize content.
You may choose to disable cookies via your browser settings, but some parts of the Website may not function properly.

6. Your Rights

You have the right to:

Access, update, or correct Your personal information
Withdraw consent for marketing communications at any time
Request deletion of Your personal data, subject to legal and transactional obligations

7. Retention of Information

We will retain Your personal information only for as long as necessary to fulfill the purposes outlined in this Policy or as required by law.

8. Changes to This Policy

We reserve the right to modify or update this Privacy Policy at any time. Updates will be posted on the Website, and continued use of the Platform after such changes constitutes acceptance of the revised Policy.

9. Contact Us

For questions, concerns, or requests regarding this Privacy Policy, please contact us at:

📧 prashanth@chocolateandme.in
📞 +919632000005